Hello everyone,
I have Windows 2008 R2 print server with about 10 printers, most of them are Canon printers. I have various models and drivers, either UFR II, PCL 6, or Fiery drivers for the Canon models. I added a new printer yesterday, a newer model not related in the family or any of the other printers, with a new PCL 6 driver.
After setting up the new printer, all of the printers on my server are prompting users to install a "new" driver. My guess is the printers are prompting the users to install the newest driver I just added, which doesn't really make sense since I didn't touch their drivers (also a different model and driver).
This is a major annoyance because most of our users are not admins, so the helpdesk had to go around and "update" this driver.
Does anyone know why this happened?
Thanks