Hello,
I am running a server installed with 2012 r2, fully updated, connected with a 56K USB controller dial-up External Faxmodem with Voice, downloaded the newest driver for 2012.
Added the role: Fax server with all the components.
Configured the fax server settings.
Configured the Modem area code.
Adjusted the Microsoft Fax and Scan settings.
the problem is that i am unable to receive faxes, the modem stands on auto pick up, if i set it on 2 rings the fax services crashed and needs to be restarted, when i set it on 4 rings the services will not crash but the fax will not be received.
So to figure out the modem was defect (it works on the 2008 server) I treid to send a fax, that works without any problems.
I also treid it with another fax software called GFI, the funny thing is that with GFI and the exact same settings (rings, modem speed, FIFO buffer on) I receive the faxes.
I have got a few event ID's like 32109 and 32092, searched on the internet treid everything (turning of FIFO, set modem speeds lower, adjusted the rings form 1 to 8, other modem (same Model))
Called with the company of the modem and their technical support said that there where no known issues with server 2012 and the fax role.
I even reinstalled the whole server and the Fax role, just to be sure I did not make any mistake, has anyone an idea to solve this or what I can try?
Thanks in advance.
Greetings,
Stefan van der Ploeg