I can't seem to figure this one out. We have a new Server 2008 R2 print server with what will be nearly 400 printers installed. The Help Desk, in the past, has had to manage printers by logging into the print server (when it was a 2000 server). With the server upgrade and the HD switching to Windows 7 we were looking forward to the Printer Management Snap-in. The issue we are seeing is that when even a domain admin (admin on the print server and the remote machine) adds the print server to Printer Management on Windows 7 the ports, the drivers and the forms all show up but the printers never do. Is there a firewall issue involved or something that I can look at to try to figure this out? I can tell you that all printers are physically on a different network and only the server can access that network and of course the HD machines and the servers are on different VLANS with aggressive server firewalls in-place. Any ideas would be greatly appreciated.
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