Hello All,
I am having a strange issue with a handful of our windows 7 clients.
What we have:
Recently I have setup a new 2008 R2 x64 server to hosts the printers in our school district. I have tried to keep things simple by using global print drivers that are available. I only have the lastest hp global driver, the lastest xerox global driver, a dell printer driver, and a minolta driver. All of out client machines are running windows 7 enterprise and are both x64 and x86.
The Problem:
A handful of windows 7 machines seem to be missing the dependent files that should be listed under the properties of the driver in "print server properties". It has happened on x64 and x86 clients and pretty much prevents the clients from using any functionality of the printer they are connected to. At first I thought it may have been a xerox driver issue, but after seeing the issue on a few hp printers I am thinking its a problem with point and print somewhere? Any information that may help us resolve this problem would be greatly appreciated, thanks for your support! :D