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Win 8 and 8.1 client showing shared printer server as offline

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Hi,

 

we have a problem with our print environment (HP and Ricoh printers).

 

We have some Windows 8 and 8.1 clients and a Windows Server 2008 R2 printserver.

Windows 8 and 8.1 is showing the printers as offline. Its seems the problem described here ->http://support.microsoft.com/kb/2713128

We already installed the fix on the server but this didn't resolve the issue.

 

Maybe somebody have the same issues and an alternate solution for this?

Best regards

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