Quantcast
Channel: Print/Fax forum
Viewing all articles
Browse latest Browse all 3156

Splwow64.exe error

$
0
0

Hi.

Our users are getting all of a sudden the follwing error when they try to print on our Xerox printers:

splwow64.exe - System Error

The program can't start because x2utili6.dll is missing from your computer. Try reinstalling the program to fix this problem.

The users are local admins on their workstation, the printers are mounted automatically by GPO, these are Windows 7 x64 machines, it is affecting not all users (i can print myself without any issue).

I have tried restarting the spooler service and delete the C:\WINDOWS\SPOOLER\PRINTERS files without any luck.

The dll file is located in two places:

C:\Windows\System32\DriverStore\FileRepository\x2univx.inf_amd64_neutral_0d51743efa7abccc

C:\Windows\System32\spool\drivers\x64\3


Viewing all articles
Browse latest Browse all 3156

Trending Articles