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Can connect to shared printer. error 0x00000709

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We have 2 network printers that are installed on Server 2019. We added them using add local printer to a standard tcp/ip port and shared them. When trying to connect to these printers from a workstation through a share by going to \\servername\printer we get error 0x00000709.  I tried the steps in this article which didn't resolve the issue. https://www.thewindowsclub.com/error-0x00000709-try-connect-printer-windows-10

Any additional suggestions would be appreciated. 


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