We have a print driver which has this problem since upgrading to windows 10
It only happens for some documents. The driver is written in C++
This is how the error looks
The document Print Document, owned by Name, failed to print on printer 'Printer1'. Try to print the document again, or restart the print spooler. <o:p></o:p>
Data type: NT EMF 1.008. Size of the spool file in bytes: 628788. Number of bytes printed: 12900. Total number of pages in the document: 6. Number of pages printed: 0. <o:p></o:p>
Client computer: Workstation. Win32 error code returned by the print processor: 2147500037. Unspecified error<o:p></o:p>
How do I troubleshoot this problem?
I have procmon log of working file and non working file. Would this help and what am I looking for?
Do I also need Windbg to troubleshoot. What is the process that I should attach to? Is it splwow64.exe or acroRd32.exe since the print action happens from adobe reader.
sunDisplay