Hello,
Since a few weeks we are encountering errors while printing on a 32 bit Citrix terminal server running Server 2008. The printers are all installed and shared on a different Server 2008 x64 print server and are distributed at user logon by group policy to the terminal server.
From one of the Citrix servers users are sometimes getting errors "the current printer is unavailable select another printer" mostly in Office applications like Excel 2007 and Outlook 2007. When this problem occurs in the control panel some of the printers are showing "Printer not found on server, Unable to connect". Whenever the user logs out his session and logs in again the errors are gone and printing works again. Also restarting the printspooler on the server resolves the problem (untill the next time it occurs which can be a few hours,days or even weeks).
Currently we are having this issue on only 1 of our Citrix servers and the other servers also connected to the same print server are not having this issue so to problem seems to be locally on this specific server. I've searched the internet looking for hotfixes for server 2008 print spooler problems but the hotfixes i found do not describe our problem.
Is there any one familiar with this problem?
Regards,
Dave