Quantcast
Channel: Print/Fax forum
Viewing all articles
Browse latest Browse all 3156

Could not get device information Canon IR3225n

$
0
0

Hi There,

I have a seriuos and funny issue, with our Canon printers.

We have Canon IR ADV 3225n and Canon IR ADV C2020i. Few weeks ago, we started to use MS Windows server 2008, and shared printers from the servers.

The Bussines requirement is to use Department and PIN code printing on the printers, and my issue has started here.

On each workstations/laptops this features is not working with the following error message: Could not get device information.

But, on the server it is working without any problems, and when I install them via IP address also working and nobody knows why.

Everybody has Admin rights on their devices, I've tried with the latest driver x86 and X64 without success.

Do you have any experience about it?

Thanks in advance.

Gaben


Viewing all articles
Browse latest Browse all 3156

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>