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Print Management-Printer Deployment Question

January 22, 2013, 11:21 am
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Currently have configured Print and Document Services-Print Server role at one of our network servers to support a forthcoming printer "refresh".  Existing printers are configured for direct IP/print driver install/configuration at client.  As we proceed with the printer refresh we will be relying on the printer server.  My question-what is the best practice for the removal of printer drivers related to printers to be replaced and the install of the new printers?  We have approximately 50 clients (XP/Win7) involved in the project.

I look forward to the community's advice and feedback!

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HP Universal Printer Driver conflicts with other HP drivers? - Printer not ready

January 23, 2013, 6:28 am
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In our organization we have 4 different HP printermodels:

Laserjet 3055
Laserjet M525 MFP
Color Laserjet M575 MFP
Color Laserjet M775 MFP

Last friday i added the latest HP Universal Printer Driver
(upd-pcl6-x64-5.6.0.14430) to our printserver, for the HP laserjet 3055. From
that moment on, users went complaining that they can't print anymore.

The symptoms are as following:

When the user wants to print, they get the message "printer not ready". this
occurs random.
The user can't print from any application, to any printer, at that
moment.
Only a particular user has the problem, no complete department for
example.
Restarting the print spooler alone doesn't fix the issue/

I have a temporary fix for this:

Remove the printers from the users account
Empty the folder c:\windows\system32\spool\printers
Emty the folder c:\windows\system32\spool\drivers\x64.

After a reboot the printers are readded by the loginscript, and the user can
print again.

This is a temporary fix, but after a while the problem comes back to the same
user(s).

i deleted the UPD package from the print server already, but the problem
continues. So far, only users printing to a HP M525 MFP reported the problem.
Users printing to the other devices are not affected.

facts:

Clients: Windows 7 SP1 Enterprise x64
Printserver: Windows Server 2008 x64
Drivers: each model uses it's own propriatery driver, latest version
downloaded on HP Support.

For the Laserjet 3055, only the UPD driver is available for download. I have
also problems with the UPD driver for this model, but that's another story.

Anyone have suggestions how to complete fix this issue?

Thanks in advance.


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Staging the ntprint.inf file on Windows 2008 R2 Server

January 23, 2013, 8:59 am
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I understand about the x86 driver issues, and the need for a Win7 x86 system for the NTPrint.inf driver files, but here is my question:

We are getting ready to roll out approximately 800 print servers, and would like to automate the process of adding print drivers for HP, Lexmark, and Toshiba.  The HP Universal driver already contains the ntprint.inf, and installs cleanly without the need for a Win7 system.  However, for the Lexmark and Toshiba drivers (both universal), the manual process requires the ntprint.inf file.  I have automated the install process for drivers with both the prndrvr.vbs and the printui.dll methods, and would like to get the x86 ntprint.inf driver installed as well, in an automated fashion.

 Is there a way to inject the ntprint.inf driver (such as with the vendor drivers), or stage the contents of the driver folder onto a Win2008 R2 server, so that the driver install routing can automatically pull from that location?  I am looking for a way around the manual installation, in order to decrease manual touch points, not to mention that the print servers will be located across low-bandwidth links, and pulling files across the WAN will be painful.


Thanks in advance.

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Windows 7: Windows cannot connect to the printer 0x0000007e

September 2, 2009, 1:01 am
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I wonder if there is some way of debugging why the driver fails. The drivers are shared from a Windows 2003 R2 server, and our clients are Windows 7 Enterprise x86.

The full URL of the driver is http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=431039&prodNameId=431042&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=pl-28280-4
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DHCP and Print services in a Windows 2008 failover cluster

January 23, 2013, 1:41 pm
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Here's my situation.

I used to have 2 nodes cluster in a windows 2008 environment. We configured DHCP and Print services as part of the clustered services. Then later we moved to VMWare and we virtualized 1 of the 2 servers leaving on the new environment a 1 node cluster. We didn't see a reason to virtualize both nodes. Now I want to stop the failover service but my question is if the 2 services will continue to work (The DHCP and Print services) or I will need to migrate those 2 services to another server.

I hope my qestion is not so confusing.

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Printing from remote computer

January 23, 2013, 11:00 am
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A company in NY will be setting up a computer in Florida working remotely with RDC via a VPN connection.  Can a print job in NY be sent to the remote computer's local printer somehow?

God Bless, Mark A. Sam The Bible promises there will be NO computers in Heaven: Revelation 21:4

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How to deny user from list all pending jobs on a print servers queue

January 23, 2013, 9:05 am
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Hi,

we have an central print Server with an job distribution solution from Lexmark.

But for printing, we use the normal windows printing service. Sometimes, the queue can't forward it jobs  to Lexmark's solution.

If this happens, all users can see jobs from other users (only see, not manage) with it job description (printed file name f.e.).

This is an privacy problem in our company.

How can I deny normal users from view pending print jobs from other users ? I found no solution.

Print Server: Windows 2008 R2, Client currently Windows XP SP3.

Best Regards,

Zahni

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Win 8 client showing shared printer server as offline.

January 24, 2013, 1:39 am
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Hi, I have got a print server 2008 R 2 with clients as Xp,7,vista, and recently win 8 was added.the issue is Windows8 is showing as printer server offline. There are few fixes in forum for win7 and 2003 but if someone can advise a fix for Win8 then it will solve my problems. Thanks Vikas
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Migration of Print Server 2003 to 2008r2

January 24, 2013, 4:45 am
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Im needing to migrate x86 print server to 2008r2. Both Virtual.

We have a mixed base of users on xp & some on 7. We are currently gradually moving everyone over to 7.

In preparation Ive been locating 64bit drivers & found that a number of our machines are so ancient that they simply do not exist.

Ive added the snap in to AD & added old and new print servers to the snap in so they can be managed centrally.

My plan is to use the export tool on 2003 and import to 2008r2.  I wont publish the new server to AD until its ready.

Im going to need to keep the old print server in service for the printers that are not upgradeable until we replace them.

Ive read many links, they all seem to assume the migration goes well and the old server taken out of service immediately replaced by new. 

My question is will the old print server remain active until I say so?
IE: after the import I dont want the new server to suddenly try and take over printing from the old one when im 100% certain quite a few drivers will fail and so need manual intervention. 
Im going to need to remove failed imports from the new one and leave them on the old server and just have the newer printers on the new server.

I need to do all this without any interuption to service.  I also need to make sure the printer settings come across as each specific tray has very specific paper in.  Any advice gratefully recieved

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cannot add printers - permissions issue

January 24, 2013, 1:01 am
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hi all, my users are now using window 7 on the desktop, non of the users have local admin and I want to keep it this way BUT users can not add a printer without being prompted for admin credentials.

Is there a way I can get around this?

Thanks

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Copying print drivers from Windows 2008 R2 64 cluster

January 26, 2012, 8:55 am
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have print service/app operating smoothly on a Windows 2008 R2 x64 cluster; need to setup another separate cluster w/ similar functionality; is there easy way to copy existing print drivers from one cluster to another?
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Why does a default printer get set?

August 11, 2011, 7:50 pm
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I have printers being deployed with Group Policy Preferences to areas of computers.  In most areas I dont set a default printer in the policy as there is multiple printers in the area and depending on which room they are in they all may want a different default printer.  In this case, what we are finding is the windows automatically sets the default printer as the first one alphabetically.  This is causing problems for users as they have to keep changing their default printer.  Is there a way to disable this feature or let the user set default printer stick?

 

Thanks!

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Troubleshooting intermittent printer issues?

January 24, 2013, 2:04 pm
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Hi,

I have a Windows 2008 R2 server running strictly as a printer server.  Have about 30 printers shared out, 4 of which are thermal label printers.  Everything has been working good for over a year now but in the last week or two my users have been reporting that their labels don't always print on one of the label printers, but most of the time they do.

It is just the one of the four printers and if they try to send their jobs a second or third time they eventually print.  I have been trying to monitor the printer but, of course, every time I'm watching it doesn't happen and everything prints as expected.

I recall when I was using a Windows 2003 server for this role that the print jobs would register in the event log.  But I can't seem to find any record in the current server's event log.  Is there something I need to configure to have the print jobs registered?  I'm thinking I'd like to match up the event logs with the actual print jobs.

What I am wondering is how best can I try to troubleshoot this issue.  There are no error messages on the printer or at the workstation and nothing is stalling in the queue.  It is like sometimes the printer is just ignoring the print job.

I wonder if there's a program that will monitor the print jobs being sent to and from the server.

Any thoughts or suggestions?

Thanks in advance,

Linn 

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Printers on Print Server 2008 R2 show up with bidirectional support greyed out

January 24, 2013, 8:22 am
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Many fairly modern printers that I'm using have the bidirectional support checkbox greyed out when adding them to Server 2008 R2s print server. This includes a slew of printers from Dell and even a couple HP printers. Is there any way I can fix this?
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Access Denied, Unable to connect (XP client to 2008 R2 Server)

October 6, 2010, 4:31 am
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Hey all, I've run into an issue in our environment that's been driving me crazy. Basically, XP SP3 machines are connecting to my new Windows 2008 R2 server and are randomly receiving "Access Denied, Unable to connect." errors. To make matters even worse, it seems to happen with random queues on the server, and not everyone experiences this (maybe 1 out of 10 people). For example, the user can connect to 1 out of the 5 print queues successfully. Furthermore, and this may not matter, but the print queue than has problems usually has no server or the FQDN in the Printer/Faxes view. Any ideas or direction would be appreciated!
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Print Driver being modifyied

January 25, 2013, 12:47 pm
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We are having problems very similar to the issues described in

http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/e2acb625-027d-47a9-b4a7-1616e270bcbc

Every day we are having 8-15 users calling saying they are unable to print. The local Spoolsv.exe service is changing the registry key entry for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\HP Universal Printing PS (v5.2) or for what ever their default printer is. We have tried with a different version of the driver and it will happen with our Xerox as well if that is their default. The problem itself is easy enough to fix by deleting the corrupt key, reinstalling the default printer and restarting the print spooler so they can print again. The problem is that it may happen again to them the next day, or it may be a month later. The specific entries being modified are string values forDependant Files, Help File and Monitor.

The errors in event log show:

The document Untitled - Notepad, owned by USERNAME, failed to print on printer {GUID}. Try to print the document again, or restart the print spooler.
Data type: NT EMF 1.008. Size of the spool file in bytes: 5332. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\COMPUTERNAME. Win32 error code returned by the print processor: 5. Access is denied.

We are printing to a Win2008 R2 Server, We have Printer Driver Isolation Set on All machines for all drivers as well on the Print Server. KB2467753 has been applied to all the machines as well as our print server.

http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/19bb64cc-249e-4f36-a02d-2b43703d5a0d

Suggests that we turn off CSR (Client-Side Rendering) for all of our printers. This simply by passes the problem that the local drivers are being corrupted, it will tax our print server much more and will take longer to print. We need to find out WHY this registry key is being modified in the first place by the spoolsv.exe process and not try to bypass local rendering.

As a weird side note even with this driver corruption you are still able to print from adobe reader, they must be using their own driver files.

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Fax Script Error

January 25, 2013, 2:46 pm
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I have a windows 7 x64 computer with a windows 2008 standard server.  I have setup the server with the Fax Server role.  I can connect the Windows 7 workstation Fax and Scan to the Fax Server.  When I try to send a fax however I get the following error:

Script Error
An error has occurred in a script on this page.
Line 2126
Char 1
Error: Invalid procedure call or argument.
Code: 0
URL: res.//leframe.dll/preview.js


I have completely reinstalled Windows 7 x64 thinking the files were corrupt but I am still getting the same error.  I have uninstalled and reinstalled Fax and Scan as well as run SFC and no corrupted file were found.

I wondered if the cause of the problem is the fact that the my documents folder is remapped to a networked data folder since that has moved the fax folders along with my documents.
Any suggestions?
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Windows 7 client "Fax Server" connection to Windows 2008 Server Problem

January 15, 2013, 12:41 pm
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Cannot connect to Windows Fax Server when running on the server Windows Server 2008 R2.  I have done everything I know.

1)Installed Fax Server Role successfully on the 2008 Server

2)Went to the Control Panel and "Shared" the Fax printer so that all clients should be able to see it on the network

3)Went into Fax Service Manager and setup ALL the options in the "Properties" folder to allow the security and even had the Automatically create client button checked so that when you log on it should create the client automatically.

When I go on a client machine, and try to set up the Account Options in the Windows Fax & Scan program, I get the following message when I type my Server name into the space:  ie  "\\OfficeServer

The message is the following: The mentioned fax server is not available.  Please correct the server name and try again.

I know that the server name is correct and I have tried adding a user to the group and manually assigning a client rather than have Windows automatically capture it when they log on.

Need Help BAD!   This should be sooooo  easy to do, yet Windows has made this a nightmare just by reading the articles on this Forum.  Any advice would be appreciated.

Thanks,

David

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Network printers go offline

January 15, 2013, 9:43 pm
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printers is distributed via group policy. suddenly the printers at some windows 7 users go offline when i logon with my account on the same pc  my printer is on line.

after delete users profile the printers become on line. is there any way to fix this problem without delete users profiles.

Regards.

 
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"Unable to install" error installing printer on Server 2008 x64

October 30, 2009, 7:30 am
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I have a Windows 2008 x64 Terminal Server that I need to install HP's Universal Print Driver version 5.01 on.
When I try to install the driver through the Drivers tab in Server Properties I get the following error.

Unabel to install HP Universal Printing PCL 6 (v5.0), Type 3 - User Mode, x64 driver.
Operation could not be completed (error 0x00000002).

Also, when trying to add the driver from a remote Print Management console I get a second error.

Failed to add driver. Operation could not be completed (error 0x00000578)

This server is a member of a TS Session Broker Farm. The other server in the farm is configured identically to this
one but I did not have any problems installing the driver on the second server.

Does anyone have any ideas on how to resolve this error. I have exhausted my efforts searching the net for a solution.

Thanks!

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