Hello,

I have a 2008r2 server being used as a print server. I usually come up with vb scripts to add users printers or remove them. However a lot of users seem to print off jobs under my name. I have looked everywhere and cant find any reason for this. They are all admins on their PC and its not everyone. This is on a variety of machines and there seems to be no pattern.

If anyone has any advice it would be much appreciated.

Thanks

We have Server 2012 setup as a print server with over 140 printers on it, it has been working fine for awhile now.  There was a job stuck in the print queue that we tried to delete but it wouldn't go away.  I restarted the print spooler and it did clear the job out, but now when you connect to the server via UNC you only see 18 printers instead of over 140.

I tried to unshared the printer and then re-share it but I get a Printer Properties popup box that says, Printer settings could not be saved.  Access is denied.  I thought this might be a rights issue, but I logged on as a domain admin and verified that I do have rights under the Security tab.  Now that I have unshared this printer I can't get it to re-share.

I looked under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Shares and it lists the 18 printers that I can see when I UNC to the server, but not all the rest.

If you look in event viewer under Print service you see this:

Hi all,

I have a virtual Print server running with Server 2012 on a Hyper-V host. I'm facing performance issues when clients try to print on a shared printer. I have another physical print server confirgured exactly the same and using the same drivers for other printers (but same models). From the same client I can print on the phyisical server and I'm not having any problem while printing on the virtual one causes me a delay. They are in the same Gigabit network.

Services on Physical Server: Print Server, DFS Replication & Nameserver, TrendMicro AV, Windows FW

Services on virtual server: Print Server, Azure AD Sync / DirSync client, Trendmicro AV, Windows FW

The problem: When printing from notepad (but even from other applications) there is a window appearing "now printing" while the print job is being sent to the printer. When printing via the virtual server this window stays 8.5s and freezes the application. I have measured the time in different scenarios. The test has been done from the same client:

Printing Client-> Virtual Server
All services active: 8.5s
Inactive AV: 8.5s
Inactive FW: 4s

Printing directly on Virtual Server
All services on: 1s

Printing Client -> Phyisical Server
All services on: 1s

File and print services are allowed to pass the FW. I've tried various measurements:

• Inactivate IPv6 (registry key)
• Inactivate chimney offload
• inactivate RSS
• inactivate Auto Tuning

Any ideas?

Thanks a lot!

Regards,

Jan

Hey guys,

I have 2 accounts, 1 is a domain admin account, the second a regular domain user; When I printusing my regular account to a shared printer (print server), the server shows the owner is mydomain admin account, but when I print to my local printer (no print server) it shows my regular user as the owner.

I'm not running the software I'm printing from as the domain admin.

What can cause this and how can I fix it?

Thanks,

I am trying to add another HP LaserJet P1102W printer on a Server running 2008 Datacenter. I have already added 2 of these with no issue. After installing this third one, though, all users immediately lose all of their attached printers. If I delete the offending printer, all users get all of their printers back (sometimes requires them to reboot).
After an hour on the phone with HP (offshore) they said that they don't support printers on servers and that it's a Microsoft problem.
Has anyone seen this (and hopefully resolved it) ??

Hi,

we have a problem with our print environment (HP and Ricoh printers).

We have some Windows 8 and 8.1 clients and a Windows Server 2008 R2 printserver.

Windows 8 and 8.1 is showing the printers as offline. Its seems the problem described here ->http://support.microsoft.com/kb/2713128

We already installed the fix on the server but this didn't resolve the issue.

Maybe somebody have the same issues and an alternate solution for this?

I'm tasked with retiring our existing print server (2003 Ent x86) which supports approx 10 printers in one office, and moving print services to a new server running 2008 R2 x64.  Looking for documentation on the appropriate steps and if there are any special "gotchas" to be aware of.

Thanks!

Hank Vare

Quick synopsis:

64 bit Windows 2012 server setup completed. 

Most of our users are 32 bit Windows XP.

I've found many of the forum posts helpful, and I've started making sure that the drivers being used are Type 3 (by installing the 32 bit driver and pointing to that one).

But what happens when the driver doesn't show up?

Let me explain. I've added the required driver (32 bit) to the driver section of the Print Management Window.

I then chose to re-add a printer I had previously removed (in order to redirect it to get Type 3). When I get to the "Use an exisiting printer driver on the computer" on the "Network Printer Installation Wizard" The driver I added, doesn't show up. 

Not sure what to do now. 

Help.

thanks

Hello,

I did a search with my novice search skills and didn't find exactly what related to my issue. I have multiple virtual print servers on Win08 R2 with networked printers from different manufacturers.  Is there a way other than going to each printer to disable web interface access via host name or IP?  I'm thinking possibly via GP.

Thanks

Canon Scan to Folder (Server 2008 R2) suddenly doesnt work

Hi ,

I have a windows server 2008 which is used as  a terminal server . Users at remote locations log on to this server via "" DYNDNS"" to user our ERP and company files. We use ""DOT MATRIX PRINTERS "" to print  . As we all know that ""enable advance printing feature"" is checked by default on windows server 2008 the format of our ""DOT MATRIX PRINTOUTS "" CHANGE  which creates a big mess. 

I would like to know if there is any way where i can disable this feature permanently. 

I've added two new printers and the issue is they are not in the printer list but if you UNC directly to it you can add it that way.

The troubleshooting I've done it

Restart the print spooler

Checked the permissions

Any ideas?

Hello,

We have tested our PCL5e Printer Driver with WLK1.5 and observed that Print Ticket Test is hanging. We could not see any exceptions or test fail. Test just hangs.
Attached the dump for your reference.
Kindly help us to identify the cause.

Server started with 'npipe:pipe=pttest2Test'

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: pttest2.exe /testsuite=TestConfigFiles\WDKTestSuite.xml /dp="Murate
c KM240F PCL5e"
Symbol search path is: E:\Symbols
Executable search path is:
ModLoad: 008b0000 00981000   PTTest2.exe
ModLoad: 76dc0000 76efc000   ntdll.dll
ModLoad: 704f0000 70550000   D:\Windows\system32\verifier.dll
Page heap: pid 0xAE0: page heap enabled with flags 0x3.
AVRF: pttest2.exe: pid 0xAE0: flags 0x80043027: application verifier enabled
ModLoad: 709b0000 709d9000   D:\Windows\SYSTEM32\vrfcore.dll
ModLoad: 6f980000 6f9d5000   D:\Windows\SYSTEM32\vfbasics.dll
ModLoad: 6f930000 6f976000   D:\Windows\SYSTEM32\vfprint.dll
ModLoad: 755f0000 756c4000   D:\Windows\system32\KERNEL32.dll
ModLoad: 74ff0000 7503a000   D:\Windows\system32\KERNELBASE.dll
ModLoad: 752b0000 7535c000   D:\Windows\system32\msvcrt.dll
ModLoad: 76c60000 76dbc000   D:\Windows\system32\ole32.dll
ModLoad: 75260000 752ae000   D:\Windows\system32\GDI32.dll
ModLoad: 75930000 759f9000   D:\Windows\system32\USER32.dll
ModLoad: 76fe0000 76fea000   D:\Windows\system32\LPK.dll
ModLoad: 75880000 7591d000   D:\Windows\system32\USP10.dll
ModLoad: 757d0000 75871000   D:\Windows\system32\RPCRT4.dll
ModLoad: 75c80000 75d0f000   D:\Windows\system32\OLEAUT32.dll
ModLoad: 6f910000 6f930000   D:\Windows\system32\prntvpt.dll
ModLoad: 75360000 75400000   D:\Windows\system32\ADVAPI32.dll
ModLoad: 76f40000 76f59000   D:\Windows\SYSTEM32\sechost.dll
ModLoad: 74410000 74419000   D:\Windows\system32\VERSION.dll
ModLoad: 70e70000 70ec1000   D:\Windows\system32\WINSPOOL.DRV
ModLoad: 75450000 755ed000   D:\Windows\system32\SETUPAPI.dll
ModLoad: 74f90000 74fb7000   D:\Windows\system32\CFGMGR32.dll
ModLoad: 75040000 75052000   D:\Windows\system32\DEVOBJ.dll
ModLoad: 70d00000 70d2a000   D:\Program Files\Microsoft Driver Test Manager\Clie
nt\WTTLog.dll
ModLoad: 75410000 75445000   D:\Windows\system32\WS2_32.dll
ModLoad: 75920000 75926000   D:\Windows\system32\NSI.dll
ModLoad: 74dd0000 74dd8000   D:\Windows\system32\Secur32.dll
ModLoad: 74df0000 74e0a000   D:\Windows\system32\SSPICLI.DLL
(ae0.6dc): Break instruction exception - code 80000003 (first chance)
eax=00000000 ebx=00000000 ecx=0020f744 edx=76e064f4 esi=fffffffe edi=00000000
eip=76e5e60e esp=0020f760 ebp=0020f78c iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246
ntdll!LdrpDoDebuggerBreak+0x2c:
76e5e60e cc              int     3
0:000> ModLoad: 76f60000 76f7f000   D:\Windows\system32\IMM32.DLL
ModLoad: 76b90000 76c5c000   D:\Windows\system32\MSCTF.dll

TestSuite file provided at command line is: TestConfigFiles\WDKTestSuite.xml
Since no repeat value was specified, using Default repeat value( = 1)
ModLoad: 74e10000 74e5b000   D:\Windows\system32\apphelp.dll
ModLoad: 74e60000 74e6c000   D:\Windows\system32\CRYPTBASE.dll
ModLoad: 74710000 7471e000   D:\Windows\system32\DEVRTL.dll
ModLoad: 74590000 745a5000   D:\Windows\system32\SPINF.dll
Installing via multi inf
Installing From Driver Cab: D:\Windows\Driver Cache\i386
ModLoad: 76b00000 76b83000   D:\Windows\system32\CLBCatQ.DLL
ModLoad: 709e0000 70b12000   D:\Windows\System32\msxml3.dll
ModLoad: 76960000 769b7000   D:\Windows\system32\SHLWAPI.dll

Saving data...
ModLoad: 73d20000 73d60000   D:\Windows\system32\uxtheme.dll
ModLoad: 6bc50000 6bda7000   D:\Windows\System32\msxml6.dll
ModLoad: 76960000 769b7000   D:\Windows\system32\SHLWAPI.dll
ModLoad: 756d0000 757c4000   D:\Windows\system32\WININET.dll
ModLoad: 75400000 75403000   D:\Windows\system32\Normaliz.dll
ModLoad: 769c0000 76af5000   D:\Windows\system32\urlmon.dll
ModLoad: 750f0000 7520c000   D:\Windows\system32\CRYPT32.dll
ModLoad: 74f80000 74f8c000   D:\Windows\system32\MSASN1.dll
ModLoad: 75a00000 75bf9000   D:\Windows\system32\iertutil.dll
ModLoad: 73ea0000 7403e000   D:\Windows\WinSxS\x86_microsoft.windows.common-cont
rols_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
ModLoad: 75d10000 76959000   D:\Windows\system32\SHELL32.dll
ModLoad: 74f10000 74f1b000   D:\Windows\system32\profapi.dll
ModLoad: 74810000 74854000   D:\Windows\system32\dnsapi.DLL
ModLoad: 71d30000 71d4c000   D:\Windows\system32\iphlpapi.DLL
ModLoad: 71d20000 71d27000   D:\Windows\system32\WINNSI.DLL
Start: PTQuerySchemaVersionSupport-Valid parameters, TUID=
Start: PTQuerySchemaVersionSupport-Valid parameters, TUID=
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Calling PTQuerySchemaVersi
onSupport API
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Calling PTQuerySchemaVersi
onSupport API
ModLoad: 6bc50000 6bda7000   D:\Windows\System32\msxml6.dll
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Called PTQuerySchemaVersio
nSupport API.                       Returned HResult is 0
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Called PTQuerySchemaVersio
nSupport API.                       Returned HResult is 0
ModLoad: 6bc50000 6bda7000   D:\Windows\System32\msxml6.dll
CPTTestBase::ValidateHResult - Obtained HResult(0) is the same as Expected HResu
lt(0).
CPTTestBase::ValidateHResult - Obtained HResult(0) is the same as Expected HResu
lt(0).
CQuerySchemaVerionTests::TestPTQuerySchemaVersionSupport -
      dwMaxVersion(1) is equal to dwExpectedVersion(1).
CQuerySchemaVerionTests::TestPTQuerySchemaVersionSupport -
      dwMaxVersion(1) is equal to dwExpectedVersion(1).
End: Pass, PTQuerySchemaVersionSupport-Valid parameters, TUID=, Repro=PTQuerySch
emaVersionSupport

End: Pass, PTQuerySchemaVersionSupport-Valid parameters, TUID=, Repro=PTQuerySch
emaVersionSupport

Start: PTQuerySchemaVersionSupport-InValid parameters, TUID=
Start: PTQuerySchemaVersionSupport-InValid parameters, TUID=
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Calling PTQuerySchemaVersi
onSupport API
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Calling PTQuerySchemaVersi
onSupport API
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Called PTQuerySchemaVersio
nSupport API.                       Returned HResult is 80070709
CPrintTicketAPIWrapper::PTQuerySchemaVersionSupport - Called PTQuerySchemaVersio
nSupport API.                       Returned HResult is 80070709
CPTTestBase::ValidateHResult - Obtained HResult(80070709) is the same as Expecte
d HResult(80070709).
ModLoad: 6b9d0000 6ba66000   D:\Windows\system32\spool\DRIVERS\W32X86\3\iakeui5e
.dll
CPTTestBase::ValidateHResult - Obtained HResult(80070709) is the same as Expecte
d HResult(80070709).
ModLoad: 6b8b0000 6b9cf000   D:\Windows\system32\MFC42u.dll
CQuerySchemaVerionTests::TestPTQuerySchemaVersionSupport -
          dwMaxVersion(124686304) is not equal to dwExpectedVersion(0). However,
 this may be expected since the obtained HResult is not S_OK.
ModLoad: 6b820000 6b8aa000   D:\Windows\system32\ODBC32.dll
CQuerySchemaVerionTests::TestPTQuerySchemaVersionSupport -
          dwMaxVersion(124686304) is not equal to dwExpectedVersion(0). However,
 this may be expected since the obtained HResult is not S_OK.
End: Pass, PTQuerySchemaVersionSupport-InValid parameters, TUID=, Repro=PTQueryS
chemaVersionSupport

End: Pass, PTQuerySchemaVersionSupport-InValid parameters, TUID=, Repro=PTQueryS
chemaVersionSupport

ModLoad: 6b7e0000 6b818000   D:\Windows\system32\odbcint.dll
Start: PTOpenProvider-Valid parameters, TUID=
Start: PTOpenProvider-Valid parameters, TUID=
CPrintTicketAPIWrapper::PTOpenProvider - Calling PTOpenProvider API
CPrintTicketAPIWrapper::PTOpenProvider - Calling PTOpenProvider API
CPrintTicketAPIWrapper::PTOpenProvider - Called PTOpenProvider API.
          Returned HResult is 0
CPrintTicketAPIWrapper::PTOpenProvider - Called PTOpenProvider API.
          Returned HResult is 0
CPTTestBase::ValidateHResult - Obtained HResult(0) is the same as Expected HResu
lt(0).
CPTTestBase::ValidateHResult - Obtained HResult(0) is the same as Expected HResu
lt(0).
CPrintTicketAPIWrapper::PTCloseProvider - Calling PTCloseProvider API
CPrintTicketAPIWrapper::PTCloseProvider - Calling PTCloseProvider API


=======================================
VERIFIER STOP 00000201: pid 0xAE0: Unloading DLL containing an active critical s
ection.

        6BA5CD58 : Critical section address.
        00A3AA54 : Critical section initialization stack trace.
        06635FE6 : DLL name address.
        6B9D0000 : DLL base address.


=======================================
This verifier stop is continuable.
After debugging it use `go' to continue.

=======================================

(ae0.6dc): Break instruction exception - code 80000003 (first chance)
eax=709be848 ebx=6f99fdbc ecx=00000002 edx=0020ecc5 esi=00000000 edi=000001ff
eip=709b3b61 esp=0020ef18 ebp=0020f118 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202
vrfcore!VerifierStopMessageEx+0x4ca:
709b3b61 cc              int     3
0:000> ~* k

.  0  Id: ae0.6dc Suspend: 1 Teb: 7ffdf000 Unfrozen
ChildEBP RetAddr
0020f118 6f98e5c1 vrfcore!VerifierStopMessageEx+0x4ca
0020f14c 6f988990 vfbasics!AVrfpFreeMemLockChecks+0xd0
0020f170 6f9915bf vfbasics!AVrfpFreeMemNotify+0x2b
0020f19c 76e636eb vfbasics!AVrfpDllUnloadCallback+0x1a
0020f1c0 76e3c839 ntdll!AVrfDllUnloadNotification+0x79
0020f23c 76e1bec9 ntdll!LdrpUnloadDll+0x203
0020f280 6f99159a ntdll!LdrUnloadDll+0x4a
0020f294 74ff8019 vfbasics!AVrfpLdrUnloadDll+0x5d
0020f2a4 6f9386d7 KERNELBASE!FreeLibrary+0x15
0020f2b4 6f91aacd vfprint!VfFreeLibrary+0x2e
0020f2c8 6f91ab67 prntvpt!TProviderInfo::~TProviderInfo+0x3a
0020f2d4 6f91b63a prntvpt!TProviderInfo::`scalar deleting destructor'+0xd
0020f2dc 6f91b65d prntvpt!NCoreLibrary::TReferenceCount::ReferenceReachedZero+0x
a
0020f2e8 6f9197ac prntvpt!NCoreLibrary::TReferenceCount::Release+0x1d
0020f2f0 6f9167ec prntvpt!PTCloseProviderImp+0x20
0020f2fc 6f918b7e prntvpt!CPrintTicketServerBase::Unbind+0x10
0020f314 6f942407 prntvpt!PTCloseProvider+0x2b
*** ERROR: Module load completed but symbols could not be loaded for PTTest2.exe

0020f3b4 008ff983 vfprint!VfPTCloseProvider+0xac
WARNING: Stack unwind information not available. Following frames may be wrong.
0020f3c8 008f7cd7 PTTest2+0x4f983
0020f408 008f8273 PTTest2+0x47cd7

   1  Id: ae0.89c Suspend: 1 Teb: 7ffde000 Unfrozen
ChildEBP RetAddr
04aff810 76e05e4c ntdll!KiFastSystemCallRet
04aff814 76deef27 ntdll!NtWaitForMultipleObjects+0xc
04aff9a8 75641174 ntdll!TppWaiterpThread+0x33d
04aff9b4 76e1b3f5 KERNEL32!BaseThreadInitThunk+0xe
04aff9f4 76e1b3c8 ntdll!__RtlUserThreadStart+0x70
04affa0c 00000000 ntdll!_RtlUserThreadStart+0x1b

   2  Id: ae0.584 Suspend: 1 Teb: 7ffdd000 Unfrozen
ChildEBP RetAddr
06ddf7f0 76e05e4c ntdll!KiFastSystemCallRet
06ddf7f4 74ff6872 ntdll!NtWaitForMultipleObjects+0xc
06ddf890 7563f12a KERNELBASE!WaitForMultipleObjectsEx+0x100
06ddf8d8 7563f29e KERNEL32!WaitForMultipleObjectsExImplementation+0xe0
06ddf8f4 6f9935d8 KERNEL32!WaitForMultipleObjects+0x18
06ddf914 6f993626 vfbasics!AVrfpWaitForMultipleObjectsCommon+0xa4
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for D:\P
rogram Files\Microsoft Driver Test Manager\Client\WTTLog.dll -
06ddf938 70d1dfd1 vfbasics!AVrfpKernel32WaitForMultipleObjects+0x29
WARNING: Stack unwind information not available. Following frames may be wrong.
06ddf960 70d133ec WTTLog!DllMain+0x14f20
06ddf97c 6f996a4e WTTLog!DllMain+0xa33b
06ddf9b4 75641174 vfbasics!AVrfpStandardThreadFunction+0x2f
06ddf9c0 76e1b3f5 KERNEL32!BaseThreadInitThunk+0xe
06ddfa00 76e1b3c8 ntdll!__RtlUserThreadStart+0x70
06ddfa18 00000000 ntdll!_RtlUserThreadStart+0x1b

Is there any way to show what client machines are connected on a windows 2012 print server?

In other words which windows 7 machines are currently using a network printer shared off of the print server?  Something like in computer management where you get to see open files on server.

Hi,

I have a single 2008R2 Terminal Server that's no longer receiving printers from our 2008R2 print server (deployed using GP via. the Print Management console). We have 4 other 2008R2 TS that are properly receiving the printers. All TS are built from the same image.

Until Monday, all 5 of our TS were receiving the deployed printers properly. AFAIK, nothing's changed. There are no new errors or relevant information in the event log of the problem TS.

Now, an employee can log into any of the 4 working TS and get their printers properly. As soon as they log into the last (non-working) TS, they don't receive any printers. This behavior also applies to super-users (like my domain admin ID). This behaviour persists across reboots.

Printers are deployed with the same per-Machine GPO to all 6 of our terminal servers. User GPOs (with loopback processing) ensures that only the correct floor's printers are assigned to a user. GPMC tells me that printers are deployed properly ('Printer Connections' show all the printers and 'Deployed Printer Connections' reports 'Success').

How can I track down this issue and fix things?

Thanks,
Greg

Edit: We have a single print server at our organization, so all TS use the same print server.

Hi all,

I've recently installed some printers on Windows Server 2012 R2 to be shared on Windows 7 machines. I had no problems installing or sharing them, or installing them on the client machines. That was until a user discovered that when they'd change their preferences on one printer (to A5 sheets), those settings would be carried across to another of their installed printers (a different model).

I checked the drivers to discover that a number of the printers are using the Microsoft Enhanced Point and Print Compatibility Drivers instead of their native drivers.

I did a bit of reading on the subject and understand what this driver is, it doesn't seem right that it should be carrying settings between different print devices that use this driver?

Has anyone else experienced this? Does anyone know how to rectify it? We can't require users to change their settings each time they want to print to a different networked printer.

Hi.

Our users are getting all of a sudden the follwing error when they try to print on our Xerox printers:

splwow64.exe - System Error

The program can't start because x2utili6.dll is missing from your computer. Try reinstalling the program to fix this problem.

The users are local admins on their workstation, the printers are mounted automatically by GPO, these are Windows 7 x64 machines, it is affecting not all users (i can print myself without any issue).

I have tried restarting the spooler service and delete the C:\WINDOWS\SPOOLER\PRINTERS files without any luck.

The dll file is located in two places:

C:\Windows\System32\DriverStore\FileRepository\x2univx.inf_amd64_neutral_0d51743efa7abccc

C:\Windows\System32\spool\drivers\x64\3

Environment:

Server:
Windows 2008 R2 SP1
HP UPD PCL6 5.7.0.16448

Client:
Windows 7 x64 SP1
Point and Print GPOs configured.
Print Driver Isolation enabled and set to Shared (since Isolated is not configurable via GPO).

Issue:

Win7 clients occasionally report splwow64.exe crashing due to hpbpro.dll_unloaded.  Unable to reproduce on demand.  Eventually the spooler recovers, but still annoying for the end users to be unable to print for a while.  Doesn't appear to occur for other vendors.  Have already ran the FixIt for Printing in full mode to reset spooler on a client, but the crash continues.

Details:

\Windows\System32\hpbpro.dll is version 15.2.1.51
\Windows\splwow64.exe is version 6.1.7601.22268
http://support.microsoft.com/kb/2815716 (among other printing related hotfixes) are installed.

Event Log entries for a recent crash:

Faulting application name: splwow64.exe, version: 6.1.7601.22268, time stamp: 0x512c3b64
Faulting module name: hpbpro.dll_unloaded, version: 0.0.0.0, time stamp: 0x519435a3
Exception code: 0xc0000005
Fault offset: 0x000007feecf28244
Faulting process id: 0x1784
Faulting application start time: 0x01cf29b0cd249f53
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: hpbpro.dll
Report Id: 42e78877-95ad-11e3-b463-9c8e99de2da8

-------------------------------

Fault bucket 15041450, type 19
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: splwow64.exe
P2: 6.1.7601.22268
P3: 512c3b64
P4: hpbpro.dll_unloaded
P5: 0.0.0.0
P6: 519435a3
P7: 000007feecf28244
P8: c0000005
P9: 0000000000000008
P10: 

Attached files:
C:\Users\USERNAME\AppData\Local\Temp\WER7593.tmp.WERInternalMetadata.xml
C:\Users\USERNAME\AppData\Local\Temp\WER8A4C.tmp.appcompat.txt
C:\Users\USERNAME\AppData\Local\Temp\WER8A7C.tmp.mdmp

These files may be available here:
C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_splwow64.exe_7d1f4dc4f0e476f57182371731a3814ae63be4b4_17ffad56

Analysis symbol: 
Rechecking for solution: 0
Report Id: 42e78877-95ad-11e3-b463-9c8e99de2da8
Report Status: 9

Hello,

I have spoken with HP customer support who referred me
to Microsoft customer support who in turn requested that I submit my
question on these forums.  I currently have a server with a Windows
Server 2008 R2 Enterprise 64-Bit OS and a HP Officejet 6600 printer; on
the HP drivers website they list Windows Server 2008, I have downloaded
and attempted to install this but end up getting an error message
stating that my OS is not compatible. Can someone please help me in
obtaining the proper drivers or directing me where to get additional
support. Thanks