We have a floating problem with our print server. Sometimes the jobs take 1-2 minutes to print from the moment of being issued.
The problem affects all hosted printers, all clients (networked or local), all document types (even Test Page).
This happens several times a day and I haven't found a way to reproduce or track down what it causes. Restarting spooler or server doesn't help and we have to wait until the problem ceases by itself.
The print server is not congested by CPU, memory, network or disk. I haven't found any helpful events in System, Application, PrintService/Admin or PrintService/Operational logs.
Here is an example of one such job:
[code]
Information 16.07.2012 12:05:43 Microsoft-Windows-PrintService 307 Printing a document Document 84, file.xlsx owned by pak_el on UH15-RR01 was printed on Kyocera
FS-1370DN KX [BC1-407] through port px01-kyo1370-3. Size in bytes: 165298. Pages printed: 2. No user action is required.
Information 16.07.2012 12:05:43 Microsoft-Windows-PrintService 805 Print job diagnostics Rendering job 84.
Information 16.07.2012 12:05:43 Microsoft-Windows-PrintService 842 Isolating printer drivers and other plug-ins The print job 84 was sent through the print processor winprint
on printer Kyocera FS-1370DN KX [BC1-407], driver Kyocera FS-1370DN KX, in the isolation mode 1 (0 - loaded in the spooler, 1 - loaded in shared sandbox, 2 - loaded in isolated sandbox). Win32 error code returned by the print processor: 0x0.
Information 16.07.2012 12:04:10 Microsoft-Windows-PrintService 801 Print job diagnostics Printing job 84.
Information 16.07.2012 12:04:10 Microsoft-Windows-PrintService 800 Print job diagnostics Spooling job 84.
MSInfo:
OS Name Microsoft Windows Server 2008 R2 Standard
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name UH15-BC1-PS01
System Manufacturer VMware, Inc.
System Model VMware Virtual Platform
System Type x64-based PC
Processor Intel(R) Xeon(R) CPU X5650 @ 2.67GHz, 2666 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD 6.00, 13.10.2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale ¿¿¿¿¿¿
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Not Available
Time Zone Russian Standard Time
Installed Physical Memory (RAM) 4,00 GB
Total Physical Memory 4,00 GB
Available Physical Memory 3,16 GB
Total Virtual Memory 8,00 GB
Available Virtual Memory 7,15 GB
Page File Space 4,00 GB
Page File C:\pagefile.sys
Printers:
HP Designjet T610 44in [BC1-323] HP Designjet T610 44in HPGL2 px01-hp610-1 Local Server
HP Designjet T610 44in [BC1-415] HP Designjet T610 44in HPGL2 px01-hp610-2.is.local Local Server
HP LaserJet 3055 PCL5 [BC1-311] HP Universal Printing PCL 6 px01-hp3055-1.is.local Local Server
HP LaserJet P2015 [BC1-406] HP Universal Printing PCL 6 px01-hp2015-2.is.local Local Server
HP LaserJet P2015 Series PCL6 [BC1-313] HP Universal Printing PCL 6 px01-hp2015-1.is.local Local Server
HP LaserJet P2015 Series PCL6 [BC1-317] HP Universal Printing PCL 6 px01-hp2015-3.is.local Local Server
HP LaserJet P2015 Series PCL6 [BC1-516] HP Universal Printing PCL 6 px01-hp2015-4.is.local Local Server
HP LaserJet P2055dn [BC1-401] HP Universal Printing PCL 6 px01-hp2055-2.is.local Local Server
HP LaserJet P2055dn [BC1-410] HP Universal Printing PCL 6 px01-hp2055-6 Local Server
HP LaserJet P2055dn [BC1-503] HP Universal Printing PCL 6 px01-hp2055-8 Local Server
HP Officejet Pro K8600 Series [104] HP Officejet Pro K8600 Series px01-hp8600.is.local Local Server
Kyocera FS-1028MFP [BC1-510] Kyocera FS-1028MFP KX px01-kyo1028-1.is.local Local Server
Kyocera FS-1028MFP KX [BC1-3 floor] Kyocera FS-1028MFP KX px01-kyo1028-6 Local Server
Kyocera FS-1028MFP KX [BC1-310] Kyocera FS-1028MFP KX px01-kyo1028-10.is.local Local Server
Kyocera FS-1028MFP KX [BC1-4 floor] Kyocera FS-1028MFP KX px01-kyo1028-3 Local Server
Kyocera FS-1028MFP KX [BC1-506] Kyocera FS-1028MFP KX px01-kyo1028-11 Local Server
Kyocera FS-1028MFP KX [BC1-507] Kyocera FS-1028MFP KX px01-kyo1028-12 Local Server
Kyocera FS-1118MFP KX [BC1-405] Kyocera FS-1118MFP KX px01-kyo1118-4.is.local Local Server
Kyocera FS-1118MFP KX [BC1-509] Kyocera FS-1118MFP KX px01-kyo1118-2.is.local Local Server
Kyocera FS-1118MFP KX [BC1-UR] Kyocera FS-1118MFP KX px01-kyo1118-5.is.local Local Server
Kyocera FS-1128MFP KX [BC1-501] Kyocera FS-1128MFP KX px01-kyo1128-1.is.local Local Server
Kyocera FS-1135MFP KX [BC1-316] Kyocera FS-1135MFP KX px01-kyo1135-4.is.local Local Server
Kyocera FS-1135MFP KX [BC1-502] Kyocera FS-1135MFP KX px01-kyo1135-2.is.local Local Server
Kyocera FS-1135MFP KX [BC1-515] Kyocera FS-1135MFP KX px01-kyo1135-1.is.local Local Server
Kyocera FS-1370DN KX [BC1-306] Kyocera FS-1370DN KX px01-kyo1370-2 Local Server
Kyocera FS-1370DN KX [BC1-310] Kyocera FS-1370DN KX px01-kyo1370-10_1 Local Server
Kyocera FS-1370DN KX [BC1-312] Kyocera FS-1370DN KX px01-kyo1370-4 Local Server
Kyocera FS-1370DN KX [BC1-316] Kyocera FS-1370DN KX px01-kyo1370-5 Local Server
Kyocera FS-1370DN KX [BC1-402] Kyocera FS-1370DN KX px01-kyo1370-7 Local Server
Kyocera FS-1370DN KX [BC1-405] Kyocera FS-1370DN KX px01-kyo1370-14.is.local Local Server
Kyocera FS-1370DN KX [BC1-407] Kyocera FS-1370DN KX px01-kyo1370-3 Local Server
Kyocera FS-1370DN KX [BC1-502] Kyocera FS-1370DN KX px01-kyo1370-6 Local Server
Kyocera FS-1370DN KX [BC1-505] Kyocera FS-1370DN KX px01-kyo1370-9 Local Server
Kyocera FS-1370DN KX [BC1-512] Kyocera FS-1370DN KX px01-kyo1370-8 Local Server
Kyocera FS-1370DN KX [BC1-513] Kyocera FS-1370DN KX px01-kyo1370-1 Local Server
Kyocera FS-1370DN KX [BC1-RITRES] Kyocera FS-1370DN KX px01-kyo1370-13.is.local Local Server
Kyocera TASKAlfa 181 [BC1-323] Kyocera TASKalfa 181 KX px01-kyo181-1.is.local Local Server
Kyocera TASKalfa 300i KX [BC1-416] Kyocera TASKalfa 300i KX px01-kyo300-1 Local Server
Microsoft XPS Document Writer Microsoft XPS Document Writer XPSPort: Local Server
OKI C9650dn OKI C9650(PCL) px01-oki9650-1.is.local Local Server