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Driver settings aren't being retained.

February 16, 2015, 7:30 am
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Printer Server = Windows Server 2008 R2 (SP1)

Printer = Intermec PM4i (label printer)

Issue: There are specific settings within the printer driver that are necessary for printing our labels.  We install the printer on our print server, and use the latest driver from Intermec.  Next we go into the driver properties/settings --> Printer Properties --> Advanced tab --> Printing Defaults..  Here we make all of our modifications.

After we make the modifications and save them, we refresh the screen and open the printing defaults again.  ..And nothing has been saved!  It's like it ignored everything we modified and put them back to the defaults.

So we called Intermec and they recommended a 'do everything' approach.  That is, reset the physical printer to factory defaults, update firmware, etc.  They didn't think it would help, but it was the only actions they could come up with.  We figured before we did all that, we'd try setting up the print queues on a different server.  This new one is Server 2012.  ..And surprise, the modifications are retained no problem.  Consequently, we decided not to follow Intermec's recommendations, for now.  If it works on one server, but not the other, then something is going on with the first server.

So on the first server we used the Print Management utility (in Administrative Tools) to remove Intermec printer, associated printer ports, and any Intermec drivers on the server.  Then reboot, then try again.  ..And again the settings are not being retained.

Has anyone encountered this behavior before?  This could be with any make/model of printer, not necessarily Intermec.  Unfortunately the server where the drivers are retaining their settings is a dev server, and ultimately they need to go back to the original server (it's our enterprise print server for the organization).

Thoughts? Suggestions?

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Win 8 and 8.1 client showing shared printer server as offline

November 6, 2013, 1:23 am
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Hi,

 

we have a problem with our print environment (HP and Ricoh printers).

 

We have some Windows 8 and 8.1 clients and a Windows Server 2008 R2 printserver.

Windows 8 and 8.1 is showing the printers as offline. Its seems the problem described here ->http://support.microsoft.com/kb/2713128

We already installed the fix on the server but this didn't resolve the issue.

 

Maybe somebody have the same issues and an alternate solution for this?

Best regards
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Printer Device Status Page Error on IPP site

December 5, 2013, 4:03 pm
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I have print services on Windows Server 2012 Datacenter. When I go to the IPP site and click on a printer that has a Device Status link under the View section, I receive an error,"Device Status Page Error...We are unable to generate the device status page for the selected printer. Please contact your system administrator for more information". This happens on all our printers that has a Device Status link. And the printers are different models and some are type 3 and type 4. I have tried accessing the ipp page on Server 2012 and Windows 7 and it still gives the same errors.
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Import printers from 2012 R2 into 2008 R2

March 5, 2015, 8:16 am
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Created a new print server running 2012 R2

Installed all printers, drivers and ports - exported using printer migration tool

When I try to import these printers into 2008 R2 x64 server, I get an error that windows cannot read the printer information from the file.

I read somewhere that they made a change in the printer export in 2012.

Is there a solution to this? I have some existing 2008 terminal servers that I want to import all these printers into.

Thank you!

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We don't want to rename our new Print Server after Print Migration

March 5, 2015, 12:18 pm
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Hi,

I am preparing to migrate our print services to a new Windows 2008 R2 PC from Windows 2003.

I was reviewing the steps and noticed that it is suggested to rename the new Print Server to the old print server name.

I have two problems with this:

1. The old print server is also a file share server and I need to keep it up and running for some time so I don't want to rename it.

2. The new print server is already named and will be the new file share server at some point

Currently we have AD groups that receive particular printer GPO's based on their requirements. Would it be enough to just change the GPO's to point to the new Printer Server/Printer after the printer migration?

Thanks

Julie

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Need help with Separator page

March 9, 2015, 1:29 am
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I need some help to figure out a couple of things about separator pages on HP printers.

The company that I work for has quite a few HP printers on Windows Server 2012/R2, so we use the Universal PCL6 drivers on all of them to have some consistency.

The last few days I've been messing around with the standard windows separator page (sysprint.sep). I have managed to modify it almost to my liking, by including contact details to IT support etc.

I also added 2 company logos to it with postscript. These display fine if i make the file a .ps file and open it with a viewer such as Evince, but when i revert the file back to a .sep file and set it as the Separato Page for my printer the images do no print anymore (everything else prints just fine). Do you guys know if i am even able to print postscript images as part of a Separator Page?

 

My other question is, does anyone know of any way that i can obtain the Printe's Name to insert into the Separator Page? I could only find commands for Username, Domain, JobID, Date and Time.

 

Thanks in advance for any help,

Stefano


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Spool Service crashes

February 16, 2015, 5:05 am
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Hi

a faw days ago i started getting spool service crashed on my print server 

i read some articles and tried almost everthing , 

the last thing i did was isolating the printers and fixing the GPO for the server 

now the spool service is ok but the PrintIsolationHost.exe is now crashing (at least its not killing the server )

how can i know what printer driver is causing all of this ??

please assist 

Faulting application name: PrintIsolationHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3b1
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000005
Fault offset: 0x000000000005339d
Faulting process id: 0x1868
Faulting application start time: 0x01d049e7746d6a4e
Faulting application path: C:\Windows\system32\PrintIsolationHost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b295c839-b5da-11e4-976d-00155d1e1cba

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W2K8 Server Shared Printers won't install if drivers not in Win7 C:\Windows\System32\DriverStore\FileRepository?

February 20, 2013, 1:28 pm
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We have Windows 7 64 bit computers in two domains that just recently will not install printers (Windows 2008 R2 print servers) if the driver folder for the printer does not already exist in C:\Windows\System32\DriverStore\FileRepository. This is under a domain administrator account logged onto the workstation.

If the driver folder exists then it will install but if the printer is brand new and doesn't use an existing driver or uses a new driver, the folder will not be populated in the FileRepository. For example if you rename the Lexmark Universal Printer Driver folder lmud0c40.inf_amd64..... to another name and delete try to reinstall the same printer you had working 5 minutes earlier, it will not install.  The C:\Windows\System32\Spool\Drivers\x64\3 folder STILL contains all the drivers for the printer but for some reason it won't 

The error is: Connect to Printer: Windows cannot connect to printer: Operation Failed with Error 0x00000057

All the "googled" solutions say to add the folder to the FileRepository manually but that is unrealistic with 19,000+ computers.

This exists across multiple domains, with multiple printer types and is not related to Group Policy as the issue still exists in a computer no policies applied except that had point and print=disabled. It also doesn't appear to be permissions based as I granted the user "full control" of the FileDepository folder and it didn't make a difference.

They are signed drivers. The Print$ is shared on the server.

The odd thing is that in another domain we have, it works just fine even with regular user accounts (with point and print disabled). The server serves up the printer driver to the spool folder and it is copied to the FileRepository

lforbes

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Print Server cluster role removed

March 8, 2015, 8:54 am
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Hi All,

One of my customer is asking as to the technical reason why print server cluster role has been removed in server 2012 and R2. Or in other words, why Microsoft has removed this feature. Through VM clustering, we can do HA but why not directly. Can anyone help me on this.


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Local problem with error 1068

March 4, 2015, 9:31 am
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Cannot install/connect new local printer.  Px spooler AND LCD services are stopper and will not start.  Tried LPD first, as px spooler is dependent on it.  What to do?  Also, do not have password for Service local (local, network...etc)...how to get/change????

****I'm not a tech/geek...just a knowledgeable user.

Thanx so much

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2008 R2 print server and imagerunner advance secure print

March 10, 2015, 7:08 am
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Hi all

we have a brand new Canon iRA7260 setup on 2008 R2 print server, which is also our DC, DNS, DHCP and File Server with latest PCL5c drivers downloaded from Canon's website as recommended at that time by the canon technician who assembled the machine. All our laptops and desktops are running Windows 7 64-bit and after creating a GPO everyone got connected to the printer no problem, the printer has a static IP, same subnet as the print server and PDC, printer's port has been setup to RAW and to spool documents, driver isolation setup to default.

All users are setup for secure print, so every print job they send to the printer stays on the printer until they walk up to the machine and release it by punching in a department's pin. Everything works great except for every morning a get a few complaints that the jobs sent to the printer did not appear in the secure print folder. There is no errors of any kind on workstations and all I see in the print job logs on the print server is that document been spooled, printed and deleted. The strange thing is that the size of the document that disappears is always shown as 0 bytes in size and 1 page long. And the whole process of spooling printing and deleting happens within 1 second according to logs. There is no errors or warnings in the log except for informational events.

I just discovered that what actually fixes this issue for me is not even restarting the print spooler on the print server, but just login into the print server from my workstation via RDP with admin credentials. Once I login into the server remotely, every print job sent to the printer afterwards from every workstation in our office appears as usual in users secure print mailboxes. Users don't even have to reboot their work stations, everything just starts working as usual. There is no overnight activities on that server as all our staff leaves the offices by 8 p.m. the latest and the only thing that is running overnight is the Symantec's Backup Executive backup jobs. Do you think excluding C:\Windows\System32\spool directory from the overnight backup jobs could be a solution to this problem?

Thanks!


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Add-PrinterDriver to remote servers

March 11, 2015, 9:54 am
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Thanks for any assistance.

With over 35+ print servers to manage.  I would prefer to use my Scripting machine to manage my servers.  Many things work great.  Adding, removing, modifying.  ETC...  However, we recently added a few new printer models to our fleet.  The universal drivers or current drivers do not work, So I am adding discrete drivers for each model.

From my PowerShell Server I want to push everything.  I even copied the driver folders to every server..  to try varients of the script.  I do not want to remote onto each server and do this.

I try something like this..   (Eventually do a function for each $server in $servers)  SO I can deploy it and forget it...)

Add-PrinterDriver -Name "HP Color LaserJet flow MFP M880 PCL 6" -ComputerName -PrintSRV1 -InfPath C:\Print\Drivers\HP_M880\hpcm810c.inf

or this

Add-PrinterDriver -Name "HP Color LaserJet flow MFP M880 PCL 6" -ComputerName -PrintSRV1 -InfPath\\AB-PrintSRV1\c$\Print\Drivers\HP_M880\hpcm810c.inf

(2008 and 2012 server mixed)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Add-PrinterDriver : One or more specified parameters for this operation has an invalid value.

At line:1 char:1

+ Add-PrinterDriver -Name "HP Color LaserJet flow MFP M880 PCL 6" -ComputerName Pr...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo          : InvalidArgument: (MSFT_PrinterDriver:ROOT/StandardCimv2/MSFT_PrinterDriver) [Add-

   PrinterDriver], CimException

    + FullyQualifiedErrorId : HRESULT 0x80070057,Add-PrinterDriver

Thanks,

Bob

 

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Windows Server push config for fax modem

March 6, 2015, 4:57 pm
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We have a new Windows 2012 R2 Server, we installed a fax modem on it and turned the fax server feature on. We were hoping to be able to share the fax as a printer and push through GPO, which being pushed but when the end user attempt to print to it in order to send a fax, a new fax configure wizard shows up.... 

So we are trying to find if there is a way to push this config to all users without having to configure every individual end user PC which is a nightmare.

The end product should be fax being pushed through GPO, when they print to it, its being processed and sent auto after they type the number they want to fax it to, that's it. 

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Enhanced point and print driver overrules other print drivers

March 12, 2015, 7:42 am
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Hi there

I have a question regarding Server 2012 and the "Microsoft enhanced point and print compatibility driver". It is causing a great deal of trouble in my company as it does not work with our Windows 7 x64 clients.

I've installed every printer with specific print drivers that i know works with both windows 7 and xp clients and it has been running smoothly for several months now. Suddenly we see that when users are adding printers from our printserver - it actually chooses the Enhanced point and print driver over the driver that I specified the printer should use. and this happens every time.

My question is:

Is there anyway to disable this, so that the clients will use specified drivers instead of choosing the Enhanced point and print driver??

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Client-side Rendering and AIX

March 12, 2015, 2:27 pm
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Group,

We're running a Server 2008 R2 Print Server.  Does anyone know if the Client-side Rendering option has any "gotchas" when receiving jobs from an AIX server?

Thanks,

Jason

Jason Riker

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Shared Printers Offline for some users

March 12, 2015, 4:13 pm
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We have a 32 bit Windows 2008 print server with various printers from different vendors with 64 bit and 32 bit drivers. The printers are deployed to computers using computer group policies. There are some computers from different OU's and different site locations where all printers from that print server show as offline. Most computers are able to print without difficulty.

  • When I try to add another printer from the print server from an affected workstation using \\servername\printername, an error message pops up saying the print server spooler service is offline. When I add the printer using \\IPaddressOfServer\printername, the printer adds without any issues.
  • From an affected workstation when I ping the server name, I get the correct IP, and when I ping -a the IP I get the correct server name.
  • I am also able to add printers from a different print server using \\servername\printername
  • If I restart the spooler service on the local workstation, the printers are online again. But after a restart, they are back offline.
  • Unchecking Use SNMP in the Configure Port menu of one of the printers doesn't cause the printer to show as online for the affected workstations.
  • Reimaging the affected computers fixes the problem temporarily, but after a couple of weeks, the printers go offline again
  • It doesn't seem to matter which user is logged in to the computer. Even logged in as a domain admin.

Again, this is happening on only a few dozen or so workstations. Most others are fine. Any ideas on what the problem could be?

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Canon iRA 7260 PCL5c print to mailbox

March 1, 2015, 3:10 pm
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     Hi all, hopping someone may know a quick fix to this problem.

     We just purchased a brand new Canon iRA7260, I had it setup on 2008 R2 print server with latest PCL5c drivers downloaded from Canon's website as it was recommended by canon tech. All our laptops and desktops are running Windows 7 64-bit and after creating a GPO everyone got connected to the printer no problem.

     Everything is working great except for this problem that happens to random users at random times. I had printing setup for privacy reasons to "Store" option, so when user hits "Print" button on a workstation a document is stored in user's Mailbox (folder) first which is located on printer's HDD. to print a document user need to walk up to the printer, punch in a pin and then hit print doc button again on the printer itself. For some reason occasionally documents do not show up in the mailbox, there is no errors of any kind on workstations and all I see in the print job logs on the print server is that document been spooled, printed and deleted. The strange thing is that the size of the document that disappears is always shown as 0 bytes in size and 1 page long. And the whole process of spooling printing and deleting happens within 1 second according to logs. There is no errors or warnings in the log except for informational events.

      Also the printer has a static IP, same subnet as the print server and PDC, printer's port has been setup to RAW and to spool documents, isolation setup to default. Thanks!





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Printer GPO for Computer Accts

March 16, 2015, 9:39 am
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I'm having an issue with my GPO to deploy printers to a group, which contains several computer accounts - not user account.  I must be missing something from the book, and was hoping someone could provide a link with clear accurate instructions.
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Windows 2008 R2 Print Server Slow to print

August 31, 2013, 3:33 pm
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Hello all

Windows 2008 R2

We recently decided to switch from printing directly to a printer by IP address from Windows 7 computers instead using Windows 2008 R2 Print Management feature.

We're using HP printers 500 MFP 525 with HP's print drivers. We setup a print queue to the IP printer then on each workstation we added the printer by searching for it for example:\\printserver\hrprinter. We have about 20 identical printers in each departments.

Our users reported an increase in wait time for these printers to print out from 10-30 minutes. On many occasion the print queue would report errors on many documents. We applied a hot fix: KB2276594 that helped a lot to reduce the amount of errors however we're still experiencing long wait times.

As a test we decided to map a few computers to print directly to the printer by IP address bypassing the print server. That was an incredible difference. Print out were immediate without any errors and we had multiple computers printing simultaneously.

As an FYI-We're using HP LATEST PRINT DRIVERS.

We're not using GPO to map these printers. The helpdesk are setting them up on each computer/profile.

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server 2008 r2 print server error 0x0000052e

March 17, 2015, 10:21 am
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Hello all,

We recently had a member server lose it's security certificate with our DCs and had to rejoin it to the domain.  This member server is also our only print server and is mission critical.  It is now generating errors and I am unable to connect to it via a custom MMC or via the server MMC.  It kicks back the error 0x0000052e, and from what I have researched, it's a snafu with the credentials not being stored in the local computer.

I am trying to find a resolution and my searches so far have only yielded answers for joining computer to desktops.  I have attempted to put a few of those resolutions into place:  Added admin creds to the server in credential manager, restarted the server, stopped and started the service, and also tried a command prompt trick that should have worked, but it's not taking the creds I give it (including the local admin creds).

Any and all help with this is appreciated!

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