I have an issue with a driver for a Xerox 7845 loading properly on one machine. The machine is running Windows 7 Pro x86. The printer is on a print server and is working properly for all other machines. I have installed another print driver on same machine and that one loads the proper driver. It just loads a default driver and will not load the proper Xerox WorkCentre 7845 PS driver for just this one printer. When installing the printer from print server or locally it works on all the other machines I tried (all the same make/model/operating system)
Troubleshooting step I've taken:
Removed device and reloaded printer - Also tried with a restart in between
Went into registry "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3" and removed all Xerox drivers
Tried to reload the driver on the print server - Printer says it has the correct driver but does not give me the correct printer properties (only the default Xerox Global Print driver settings) All the other machines I've tested on give me the proper properties
Downloaded newest driver from Xerox - Installed printer locally on machine, and again same issue with not showing the proper printer properties.
With all of these steps, I've ruled out it being a printer issue, and narrowed it down to just this one machine. Would anyone have any suggestions or a solution for this issue?