I have a Windows 7 64bit machine. Error happens randomly when I'm working in Word (office 2007), Acrobat X Pro 10.1 and Indesign CS6 and causes the programs to crash. The error does not occur when printing just happens when working in the above programs.
The error report identifies appcrash & application name: splwow64.exe. How can I fix this?
Faulting application name: splwow64.exe, version: 6.1.7601.17514, time stamp: 0x4ce7b4c8
Faulting module name: EF472831.dll, version: 0.0.0.0, time stamp: 0x4c52bacd
Exception code: 0xc0000005
Fault offset: 0x00000000000880d3
Faulting process id: 0x1240
Faulting application start time: 0x01cdc1c5a13d9808
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\EF472831.dll
Report Id: e0cc7f48-2db8-11e2-877d-643150189470