Hello All,
I have encountered an issue i can't get my head around.
We have 2 RDP 2008 R2 servers (with citrix XA6). I currently have the problem that some users can't print duplex from Word anymore (any other program is no problem). To the same printer other users can print duplex without any problem (also from Word).
The users with the problem can also print duplex to a other printer (same model) from Word. The only thing that helps is removing the roaming profile and create a fresh one. (but i can't keep doing this forever).
I don't have any idea any more where the problem is coming from or how i can resolve it.
I have searched the registry and removed everything i think was word setting related but also this doesnt help a bit ( i assume its something Word does).