We had some issues with Spam coming across one of our fax numbers. While testing different options on managing faxing from the 2008 R2 server to a Konica the print feature of one of the fax lines was disabled. Now whenever anyone tries to use the Fax
Server MMC (locally or remotely from a PC) the console locks up. I've let the locked console sit for over an hour and it's not timing out and letting me into the fax settings. All other admin users in our company have the same problem.
Has anyone seen anything like this before? The fax service is still working fine. My issue is I can't get into the Fax Server MMC so I can configure the fax lines.
I'm going to be using our Saturday maintenance window to restart the server and test it. I would like to have as much info as possible about troubleshooting it as this is a system I recently took over and I don't know all the details of this setup.
Any ideas are greatly appreciated. Thank you in advance.