Quantcast
Channel: Print/Fax forum
Viewing all articles
Browse latest Browse all 3156

Shared local ports or printers disappear, or print settings cannot be changed after installing April/May update in Windows 10 1903/1909

$
0
0
Symptom:
Shared local ports or printers disappear, after installing the following updates on devices running the 1903 and 1909 versions of Windows 10.
 
April 14, 2020—KB4549951 (OS Builds 18362.778 and 18363.778)
https://support.microsoft.com/en-us/help/4549951/windows-10-update-kb4549951
 
May 12, 2020—KB4556799 (OS Builds 18362.836 and 18363.836)
https://support.microsoft.com/en-us/help/4556799/windows-10-update-kb4556799
 
Workaround:
1. Identify which ports are disappearing by comparing existing printer ports against ports listed in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Ports
 
2. Create a powershell script to re-add the ports
Such as: add-printerport \\10.165.205.197\HPLaserJ
 
3. Add the script as log-on script or scheduled task to be run after the system boots to restore the ports.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


Viewing all articles
Browse latest Browse all 3156

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>