I have a Windows Server 2012 R2 64bit Print Server

In "Print Management" I right-click on my Brother MFC-8420DN printer and choose "Porperties".  Then under "Advanced" tab I used the "New Driver" button to install the latest 64bit driver for Windows 2012 R2 from brother.com (http://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfc8480dn_us&os=10002)

Adding the driver went fine without a hitch.  Now my new driver appears in the "Driver" list.  Currently it is using the driver "Brother Laser Leg Type1 Class Driver".

I change the driver to "Brother MFC-8480DN Printer."

Click "Apply".  Error window appears:

Printer settings could not be saved.
This operation is not supported.

:(

I have been researching this issue for quite some time and have not found a solution yet. 

I have a customer that has various RICOH MFD's in their fleet and decided to use the UDP 4.6 to make it easier. 

That initial installation went fine.  They later received a directive to change a default settings to Duplex.  That is when the issue came. When they made a change on the server and then pushed out the change nothing happened on the other end.

We conducted 3 tests on a sandbox server. 

1. Ricoh UDP - replication of custom settings failed.

2. HP UDP - replication of custom settings failed.

3. Ricoh Model Specific Driver- Replication of successful.

My question is what is the difference between the two types that prohibits the UDP from replicating what is on the print server?

Several folks in my department are having difficulties printing to a Server 2012 R2 print server. The server error log shows the typical '372' event ID. However, after browsing several other threads related to the 372 event ID, I've found nothing on the secific error that I'm getting:

The document xxxxxxx, owned byxxxxxxx, failed to print on printer xxxxxxx. Try to print the document again, or restart the print spooler. 
Data type: RAW. Size of the spool file in bytes: 93985. Number of bytes printed: 4. Total number of pages in the document: 0. Number of pages printed: 0. Client computer: xxxxxxx. Win32 error code returned by the print processor: 2152796175.

Can anyone shed more light on this error? Much appreciated.

-Ryan

I have two VMs both Server 2012R2. One of them shares printers with no problem.

The other shares printers - however on the clients printing is slow and the printer properties takes 60secs or more to appear.

Both are on different hosts and are unstressed. The good one is a gen1 VM and is our file server, the other gen2 and just runs WSUS at the moment. I am setting up the same printers using the same drivers.

I'm struggling to see what the difference is between them - any advice would be much appreciated.

Hi techies,

I am planning for Print migration in my environment, the requirement is

Migration of Printers from windows server 2003 R2 (*64)to windows server 2012

Nearly 40 HP printers with different drivers, names and security settings are taken backup using Print brm tool from server and to be restored in server 2012.

So now I have two questions 

1. Will this all printer get restored in Server 2012 with drivers and IP settings and works  ?

2. Current users using the printers installed from the windows server 2003(OldPrint server ) will also be able to use the same without any errors after the  printers are migrated to windows 2012 R2 (New Print server)?

Or What should be followed to restore the printers without forcing  the current users to face any errors or  re-install after the printer migration is done ?

Its  a critical requirement.. Please advice  

thanks and regards

sainde

hi,

when you connect windows 7 on essential server 2012r2 as a client   do you have also to download type 4 driver for printer on windows 7 ?

johan

h.david

Hi,

we have a problem with our print environment (HP and Ricoh printers).

We have some Windows 8 and 8.1 clients and a Windows Server 2008 R2 printserver.

Windows 8 and 8.1 is showing the printers as offline. Its seems the problem described here ->http://support.microsoft.com/kb/2713128

We already installed the fix on the server but this didn't resolve the issue.

Maybe somebody have the same issues and an alternate solution for this?

Hi all, I am trying to install Toshiba e-Studio 356 printer as a network print. The OS is 2012 Standard and the Network Printer Installation wizard in Print Management keeps giving me the following error: 

"Unable to install printer.

There are no more endpoints available from the endpoint mapper."   It appears that the driver installs but not the printer.  Any ideas?

Francisco Mercado Jr.

We are having an issue with a Kyocera driver.  We recently started getting new models of some of these Kyocera copiers, and with it a newer version of the same driver.  The new copiers are slightly different.  The driver version went from 5.x to 6.x  We soon discovered that the two don't work well together on the same print server.  Some departments all of the sudden can't print.  The error they get is "can't connect to printer".  As if there is no driver.

On the print server I updated the driver for our printer here in the IT department.  I didn't just update it from the existing printer (Properties>Advanced Tab>New Driver), I instead deleted the printer, recreated it, and used the new driver when I recreated it.  That worked here in the IT dept.  It does not work in other departments.  A day later they still have the old driver.  Rebooting does nothing.  I got the new driver within 3 minutes of updating it on the server.

Seems like a rights issue.  I give them "manage printer" rights.  Still don't download the new driver.  But... they can all of the sudden print - with the old driver!  Makes no sense.

Under normal circumstances, shouldn't they get the new driver whenever I update it on the server?

Here are our environment: Windows 2008 print server with lots of HP different HP printers, using UPD. Clients are running Windows 7 x64.

We configure duplex printing by default for ecologic matters. When a single page document is printed, the printer use duplex also; after the page has been printer, it takes the paper back to "print" the blank side of the single page document!

Are we missing something hidden in the printer configuration? Or isn't the driver/printer smart enough to single-side printing when duplex is enabled and only one side need printing?

Best regards

Server:
Windows 2008 R2 SP1 + current windows updates.
Xerox GPD PS 5.303.16.0

Clients:
Windows 7 x64 SP1 + current windows updates
Windows XP SP3
GPO with Point and Print restrictions enabled.
Users utilize Point and Print.

Problem:

Was examining a client's PrintService/Admin event logs and noticed some reoccurring entries stating the Xerox global print driver failed to install due to invalid signature, Error code=800f024b.   Upon checking the actual .dll versions present in \\PCNAME\c$\Windows\System32\spool\drivers\x64\3\, they DID match the version on the print server.  Odd why Windows would then be complaining about a failed driver install?

Other vendors UPDs (HP, Ricoh, etc) have not logged this error. The Xerox UPD is PackageAware.

Details:

Event logs:

Log Name:      Microsoft-Windows-PrintService/Admin
Source:        Microsoft-Windows-PrintService
Date:          7/10/2013 10:56:32 AM
Event ID:      600
Task Category: Client-side rendering
Level:         Error
Keywords:      Client Side Rendering (CSR),Classic Spooler Event
User:          SYSTEM
Computer:      PCNAME.MyDomain
Description:
The print spooler failed to import the printer driver that was downloaded from \\PRINTSERVER\print$\x64\PCC\ntprint.inf_amd64_neutral_e758378b95b6b97a.cab into the driver store for driver Xerox Global Print Driver PS. Error code= 800f024b. This can occur if there is a problem with the driver or the digital signature of the driver.
------------------
Log Name:      Microsoft-Windows-PrintService/Admin
Source:        Microsoft-Windows-PrintService
Date:          7/10/2013 10:56:32 AM
Event ID:      601
Task Category: Client-side rendering
Level:         Error
Keywords:      Client Side Rendering (CSR),Classic Spooler Event
User:          DOMAIN\USER
Computer:      PCNAME.MyDomain
Description:
The print spooler failed to download and import the printer driver from \\PRINTSERVER into the driver store for driver Xerox Global Print Driver PS. Error code= 800f024b.

Checking the contents of \\PRINTSERVER\print$\x64\PCC\ntprint.inf_amd64_neutral_e758378b95b6b97a.cab, it's just the PostScript and ntprint.inf files. There is nothing related to Xerox.  Odd.

Digging into \\PCNAME\c$\Windows\inf\setupapi.dev.log, one finds more details about the exact failure is due to'UNIRES.DLL'.

>>>  [Import Driver Package - C:\Windows\system32\spool\{FA90EB76-242F-4150-A362-3A8FBB37DB2F}\ntprint.inf]>>>  Section start 2013/07/10 10:56:27.591
      cmd: C:\Windows\System32\spoolsv.exe
     sto: Importing driver package into Driver Store:
     sto:      Driver Store   = C:\Windows\System32\DriverStore (Online | 6.1.7601)
     sto:      Driver Package = C:\Windows\system32\spool\{FA90EB76-242F-4150-A362-3A8FBB37DB2F}\ntprint.inf
     sto:      Architecture   = amd64
     sto:      Locale Name    = neutral
     sto:      Flags          = 0x0000000C
     sto: Copying driver package files to 'C:\Windows\TEMP\{404a24de-0f2d-46a2-c9da-a30e91dcbd0d}'.<snip>

     flq: {_commit_file_queue exit OK}
     pol: {Driver package policy check} 10:56:30.555
     pol: {Driver package policy check - exit(0x00000000)} 10:56:30.555
     sto: {Stage Driver Package: C:\Windows\TEMP\{404a24de-0f2d-46a2-c9da-a30e91dcbd0d}\ntprint.inf} 10:56:30.555
     inf:      Opened INF: 'C:\Windows\TEMP\{404a24de-0f2d-46a2-c9da-a30e91dcbd0d}\ntprint.inf' ([strings])
     inf:      Opened INF: 'C:\Windows\TEMP\{404a24de-0f2d-46a2-c9da-a30e91dcbd0d}\ntprint.inf' ([strings])
     sto:      Copying driver package files:

<snip>

     flq:      {_commit_file_queue exit OK}
     sto:      {DRIVERSTORE_IMPORT_NOTIFY_VALIDATE} 10:56:32.614
     inf:           Opened INF: 'C:\Windows\System32\DriverStore\Temp\{5ded2c15-82b3-44c9-c959-633d5454fb33}\ntprint.inf' ([strings])
     sig:           {_VERIFY_FILE_SIGNATURE} 10:56:32.614
     sig:                Key      = ntprint.inf
     sig:                FilePath = C:\Windows\System32\DriverStore\Temp\{5ded2c15-82b3-44c9-c959-633d5454fb33}\ntprint.inf
     sig:                Catalog  = C:\Windows\System32\DriverStore\Temp\{5ded2c15-82b3-44c9-c959-633d5454fb33}\ntprint.cat
     sig:                Success: File is signed in catalog.
     sig:           {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 10:56:32.645
     sto:           Validating driver package files against catalog 'ntprint.cat'.
!!!  sto:                Failed to verify file 'UNIRES.DLL' against catalog. Catalog = ntprint.cat, Error = 0xE000024B
!!!  sto:                Catalog did not contain file hash. File is likely corrupt or a victim of tampering.
!!!  sto:           Driver package appears to be tampered. Filename = C:\Windows\System32\DriverStore\Temp\{5ded2c15-82b3-44c9-c959-633d5454fb33}\ntprint.inf, Error = 0x800F024B
!!!  sto:           Driver package appears to be tampered, and it will not be installed.
!!!  ndv:           Driver package failed signature validation. Error = 0xE000024B
     sto:      {DRIVERSTORE_IMPORT_NOTIFY_VALIDATE exit(0xe000024b)} 10:56:32.661
!!!  sto:      Driver package failed signature verification. Error = 0xE000024B
!!!  sto:      Failed to import driver package into Driver Store. Error = 0xE000024B
     sto: {Stage Driver Package: exit(0xe000024b)} 10:56:32.661
!!!  sto: Failed to stage driver package to Driver Store. Error = 0xE000024B, Time = 2200 ms
<<<  Section end 2013/07/10 10:56:32.677<<<  [Exit status: FAILURE(0xe000024b)]

As the Event Log entry stated (and the translated error code in http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/error-code-800f024b/19fcf1e0-56be-4eef-a2bf-54f22f1a764f)0x800F024B = SPAPI_E_FILE_HASH_NOT_IN_CATALOG. 

I can only find really old versions of Winerror.exe and err.exe, neither which contain 0x800F024B SPAPI_E_FILE_HASH_NOT_IN_CATALOG; where does one find updated versions of these tools? Or is there a better location to translate error codes these days?

Why doesn't ntprint.cat contain the correct hash for UNIRES.DLL?

My problem is very close to this one. I've installed updates KB2701894 & KB2748246 on client but it didn't help.

Server:
Windows 2012 R2 + current windows updates.
Xerox GPD PS (PCL, PCL6) 5.377.6.0

Clients:
Windows 7 x64 SP1 + current windows updates
Windows 7 x86 SP1 + current windows updates
GPO with Point and Print restrictions enabled.
Printers applies to users by Group Policy Preferences

Problem:

Xerox printers do not connect to clients. Every connection ends with event log errors.

HP UPD have not logged this error.

Details:

Event ID 601

The print spooler failed to download and import the printer driver from \\PRN-01 into the driver store for driver Xerox Global Print Driver PCL. Error code= 800f024b.

Event ID 600

The print spooler failed to import the printer driver that was downloaded from \\PRN-01\print$\W32X86\PCC\ntprint.inf_x86_59246c3ac1bd3f2a.cab into the driver store for driver Xerox Global Print Driver PCL. Error code= 800f024b. This can occur if there is a problem with the driver or the digital signature of the driver.

Hi

How do i set the printer Drivers in Isolation mode in server 2008 R2 i tried to add it  through Print MMC in printer Server------->Drivers  but when i right click on Drivers i am not getting the option of Set Driver Isolation could someone help me regarding this...?

Thanks

I have a 32 bit 2003 R2 print server, I need to migrate all the printers, drivers, etc to the new 64bit 2012 R2 print server. I have the role installed on the 2012 server, What I have done/ looked into.

I ran the migration wizard from 2012 R2 and it did not work (only migrated 5 printers which is not close to what we have).

Microsoft Print Migrator 3.1, will not work due to the 64bit incompatibility. Printbrm.exe command line tool may work but I have not found any examples of how to utilize it.

Basically I am looking for a straight step-by-step process of how to do this with little administrative action as possible.

<o:p></o:p>

Hi,

I need to push out some new default printer settings (mono and duplex) for 300 printers across about 12 x 2003/2008 print servers.  All of these devices are already mapped by around 2500 WinXP/7 users, so reconnecting the devices for everybody is not an option, nor is redeploying via GPO.  I've read the following thread, which appears to explain what I need to do:

http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/a0a9bb3f-db24-417d-9905-c310d068d3c6/ 

Firstly, I need the latest version of setprinter.exe, as the one I've got is date stamped April 2003, which I assume is the one that fails to work with devmode 9.  Does anybody know where I can get this from?

Secondly, I think it says that the clients will periodically update themselves with the server's default settings.  This is perfect, if correct.  However, would anybody please be able to explain when these periodic updates take place?

Many thanks in advance !

Andy

I'm having a problem with a document being deleted before it is printed.  Here are two of my events logs that occur back-to-back:

Log Name:      Microsoft-Windows-PrintService/Operational
Source:        Microsoft-Windows-PrintService
Date:          7/23/2015 3:11:40 PM
Event ID:      800
Task Category: Print job diagnostics
Level:         Information
Keywords:      WDI Diag
User:          MyDomain\muser
Computer:      computer.local.com
Description:
Spooling job 203.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
    <EventID>800</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>43</Task>
    <Opcode>1</Opcode>
    <Keywords>0x4004000000000000</Keywords>
    <TimeCreated SystemTime="2015-07-23T19:11:40.706653200Z" />
    <EventRecordID>413435</EventRecordID>
    <Correlation />
    <Execution ProcessID="2020" ThreadID="712" />
    <Channel>Microsoft-Windows-PrintService/Operational</Channel>
    <Computer>computer.local.com</Computer>
    <Security UserID="S-1-5-21-1118070172-928659315-1173975732-1154" />
  </System>
  <UserData>
    <JobDiag xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
      <JobId>203</JobId>
    </JobDiag>
  </UserData>
</Event>

Log Name:      Microsoft-Windows-PrintService/Operational
Source:        Microsoft-Windows-PrintService
Date:          7/23/2015 3:11:41 PM
Event ID:      310
Task Category: Deleting a document
Level:         Information
Keywords:      Classic Spooler Event,Document Print Job
User:          MyDomain\muser
Computer:      computer.local.com
Description:
Document 203, Print Document owned by muser was deleted on CC2-BP-CS3. No user action is required.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
    <EventID>310</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>27</Task>
    <Opcode>11</Opcode>
    <Keywords>0x4000000000000840</Keywords>
    <TimeCreated SystemTime="2015-07-23T19:11:41.412643100Z" />
    <EventRecordID>413436</EventRecordID>
    <Correlation />
    <Execution ProcessID="2020" ThreadID="712" />
    <Channel>Microsoft-Windows-PrintService/Operational</Channel>
    <Computer>computer.ad.prestigefab.com</Computer>
    <Security UserID="S-1-5-21-1118070172-928659315-1173975732-1154" />
  </System>
  <UserData>
    <DocumentDeleted xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
      <Param1>203</Param1>
      <Param2>Print Document</Param2>
      <Param3>muser</Param3>
      <Param4>CC2-BP-CS3</Param4>
    </DocumentDeleted>
  </UserData>
</Event>

So the job looks like it is spooling but then next action is the document being deleted.  I would normally see the event 307 from the PrintService which says Printing a Document.  Can anybody tell me why the document is being deleted instead of printed?  The client machine is Windows XP SP3 and the print server is Windows Server 2012 R2. Thanks for any help.

hi,

1- when I install Universal printer drivers or type 4 drivers is has  been installed is that  mean I don't need anymore to install printer software from its CD for scanning and for other functions?

2-if my domain name is for example www.john.org  and I want to print remotly  what I have to type exactly in the browser e  http://john.org/printername  or what exactly  can you give me an example?

johan

h.david